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Terms & Conditions
These Terms & Conditions apply to your use of the PyroAg website and to purchases made directly from PyroAg through this website.
By accessing or using this website, you agree to these Terms & Conditions. If you purchase products from PyroAg, our Privacy Policy, Shipping Policy and Refund Policy also apply.
Website Information
PyroAg aims to provide accurate and up-to-date information across this website. However, agricultural information, research findings, application guidance and other website content are provided for general informational and educational purposes.
Agricultural conditions vary considerably. Individual results may differ depending on factors including crop, climate, soil type, management practices, application method, rate, timing and other environmental or production conditions.
Users should assess the suitability of any product, application or information for their own circumstances and seek appropriate professional advice where required.
Product Information
PyroAg makes reasonable efforts to ensure product descriptions, specifications, images, pack sizes, pricing and other product information displayed on this website are accurate.
Product packaging, labels, appearance or other details may change from time to time. Images are provided for general representation and may not always exactly reflect the product supplied.
Users should follow the product label, application guidance and relevant Safety Data Sheet (SDS) information provided by PyroAg and assess the suitability of the product for their intended application.
Any certifications, approvals or product credentials referenced on this website apply only to the products and uses specified by the relevant certification or approval and remain subject to the applicable certification requirements.
Orders
Orders placed through the PyroAg website are subject to availability and acceptance by PyroAg.
After an order is submitted, you may receive an automated confirmation acknowledging that your order has been received. If PyroAg is unable to fulfil an order, we will contact you using the details provided with your order and arrange an appropriate resolution.
Customers are responsible for ensuring that order, contact, billing and delivery information is accurate before submitting an order.
Pricing & Payment
Prices displayed on the website are in Australian dollars unless otherwise stated.
Applicable product prices, shipping charges and other costs will be displayed during checkout before an order is submitted.
Payment may be made using the payment methods available through the website at the time of purchase. Where an invoice or offline payment option is selected, payment instructions will be provided following the order.
Orders will not be dispatched until payment has been received and confirmed by PyroAg.
PyroAg may correct genuine pricing or website errors. If an error affects an order already submitted, we will contact you before proceeding with the affected order.
Shipping & Local Pickup
Shipping options, charges and available local pickup arrangements are displayed during checkout where applicable.
Delivery timeframes are estimates and may vary according to destination, carrier, freight requirements and circumstances outside PyroAg's reasonable control.
Customers selecting local pickup should wait until confirmation is received that their order is ready for collection.
Further information is available in our Shipping Policy.
Returns, Refunds & Consumer Rights
Returns and refunds are handled in accordance with our Refund Policy and applicable Australian law.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.
Where the Australian Consumer Law applies, customers may be entitled to a repair, replacement, refund or other remedy where goods fail to meet applicable consumer guarantees.
Agricultural & Regulatory Information
The use, supply and promotion of agricultural and veterinary chemical products in Australia is regulated under Commonwealth, State and Territory legislation, including the national regulatory framework administered by the Australian Pesticides and Veterinary Medicines Authority (APVMA).
PyroAg Wood Vinegar is not registered by the APVMA as an agricultural chemical product.
Information provided on this website should not be interpreted as a recommendation or claim for any use requiring APVMA registration.
Users are responsible for ensuring that their use of PyroAg Wood Vinegar complies with applicable Commonwealth, State and Territory laws and regulatory requirements.
Where used in Australia, PyroAg Wood Vinegar should only be used in applications that do not require APVMA registration and that otherwise comply with applicable laws and regulatory requirements.
Research & Scientific Information
The PyroAg website includes summaries, references and links to scientific research conducted by independent researchers, universities and other organisations.
Unless expressly stated otherwise, inclusion of research on this website does not mean that PyroAg conducted, commissioned or participated in the study.
Research findings reflect the specific materials, methods and conditions investigated by the original authors. PyroAg does not warrant or represent that similar results will be achieved under different conditions or through the use of PyroAg Wood Vinegar.
The Research Library is provided for educational and informational purposes. Users should refer to the original published research when assessing individual studies and evaluate the relevance of findings to their own circumstances.
Additional information is provided in the disclaimer accompanying the PyroAg Research Library.
Third-Party Links
This website may contain links to third-party websites, research publications or other external resources.
These links are provided for convenience and informational purposes. PyroAg does not control third-party websites and is not responsible for their availability, content, privacy practices or terms of use.
Intellectual Property
Unless otherwise indicated, the content of this website, including PyroAg branding, written content, graphics, photographs and original website materials, is owned by or licensed to PyroAg and is protected by applicable intellectual property laws.
Website content may be viewed and used for personal or legitimate business reference. It must not be reproduced, republished, distributed or commercially exploited without permission from PyroAg, except where permitted by law.
Third-party research publications, trademarks, images and other materials remain the property of their respective owners.
Website Availability
PyroAg aims to keep the website available and operating correctly but cannot guarantee uninterrupted or error-free access.
We may update, modify, suspend or remove website content or functionality where reasonably necessary, including for maintenance, security or business purposes.
Liability
To the extent permitted by law, PyroAg is not responsible for loss arising solely from reliance on general educational or informational content provided on this website without appropriate consideration of the user's individual circumstances.
Nothing in these Terms & Conditions excludes or limits liability, rights or remedies where doing so would be unlawful, including rights that cannot be excluded under the Australian Consumer Law.
Privacy
Personal information collected through this website is handled in accordance with our Privacy Policy.
This includes information provided when placing an order, submitting an enquiry, subscribing to communications or otherwise interacting with PyroAg.
Changes to These Terms
PyroAg may update these Terms & Conditions from time to time to reflect changes to the website, products, business practices or applicable requirements.
The latest version will be published on this website.
Contact PyroAg
If you have questions about these Terms & Conditions, please contact:
PyroAg Pty Ltd
Phone: 1800 PyroAg (1800 797 624)
Email: info@pyroag.com